CV Twitter Feed

Wonder what your Accounts, prospects and contacts are tweeting about?

You want to keep yourself updated about Tweets of your contacts,prospects or account you are dealing with?

You find it tideous to open twitter in a separate Tab and search for each profile?

CV App Store is here to solve all your questions with the new CV Twitter Feed app. It is easy to configure and designed natively on salesforce. You can get twitter feeds of your Contacts,Leads and Accounts on the Salesforce page without switching tabs and you don’t need to go anywhere for that. 

Just enter twitter handle on the page and you are good to go. Sounds easy isn’t it?

Highlights:

  • No twitter login required
  • Natively designed on Salesforce
  • Get Twitter feeds without any hassle
  • Easy to configure and easy to use UI

Installation Steps

  • Please visit the Download tab from your CV App Store Account.
  • Select your environment sandbox or production and click on the button to get the installation link accordingly to install the app in the selected environment.

We recommend installing the app in the sandbox first and then install in production if everything looks fine.

  • Please enter login details of your Salesforce Administrator User if you are presented with the login screen
  • Once you are presented with the installation screen, you are required to select which of your users should be granted access to the CV Twitter Feed app including all its components.

Most customers should select the middle option “Install for All Users”, which will ensure that all users have the proper permissions should they be assigned a license in the next step.

Click the Checkbox as shown to Acknowledge your installation.

Once you make your selection, click the Install button.

Once the installation is complete, click the Done button to return to your Salesforce org.  You may see a message stating that the installation is taking a long time to complete. In this case, you will receive an email once the installation finishes.

Now CV Twitter Feed is Installed in your System.

You can verify the same in the installed packages. From Setup, Search Installed Package and Click “Installed Packages” to view.

Configuration Steps

Enable My Domain – Pre-Requisite

My Domain is a Salesforce feature that lets you highlight your brand, makes your org more secure, and allows you to take advantage of some new features of Salesforce like Lightning Pages, the Lightning App builder and, what we are interested in most, Lightning Components.

The easiest way to see if you have My Domains enabled is to log into Salesforce and look at the address bar. If you see something like https://yourcompany.my.salesforce.com, then you are all set and can skip to the next step. However, if you see something like https://na31.salesforce.com, you do not currently have My Domain enabled and need to take a few extra steps first.

For more details, watch a demo of My Domain or review the My Domain module on Trailhead.

Edit layout to add Twitter Handle Field

  • From setup, Click on Object Manager.
  • Enter Contact in Quick find search and Click on Contact.

  • Click on Contact Page Layouts from the left panel and click on Contact layout to Edit.

  • Drag Twitter handle field from the Fields section on the Top and drop to the page layout as desired.

  • Click Save.

Please follow these steps(1-5) again to add the Twitter Handle field on your Accounts and Leads page layout.

Add CV Twitter Feed Interface to Record Page

You can add a twitter feed component on the Account,Contact and Lead record pages. Twitter Handle field must have a valid public twitter profile handle in order to get the feed in the component.

Note : Please follow configuration steps to enable my domain first before proceeding with below steps.

From the Contact record detail page, click the gear icon at the top right corner, select Edit Page to open the Lightning App Builder.

Enter twitter feed on the search component from the left.

Drag and Drop the Twitter feed component on your page layout at the desired section.

Click Save, and then click Activate to Activate the record page.

You have a few options for activating a record page.

  • Make the page the org default for the object.
  • Make the page the default object record page for specific Lightning apps.
  • Assign the page to a combination of Lightning apps, record types, and profiles.
  • Assign the page to a form factor, such as a desktop or phone.

On the activation screen, click the tab for the option you have chosen, and follow the steps to activate the page. 

Visit salesforce help to learn more on Lightning  Pages.

You must follow these steps to add the CV Twitter Feed component on your Accounts, Leads and other Contact Record Pages.

Once you have set up the twitter feed component and twitter handle field on your Contact, Lead and Account record page then you are ready to use this app.

Open any contact record and edit to enter the twitter handle field

Enter twitter handle of your contact with or without “@” prefix

e.g. It could be @benioff , salesforce , @atulgupta31 etc.

OR

You can update the twitter handle anytime in case you feel you have the wrong twitter handle of your contact and want to update. In case the application did not find any twitter handle it will show “No Twitter Feed found” OR “Please Enter a valid Twitter Handle !” message.

Note : This app will work only for Public profile. You cannot access the twitter feed of any private profile. We appreciate the privacy of an individual.

Answer: We would require your Salesforce login credentials. Or, you may grant login access for Salesforce as well following steps at How to Grant Login Access to Salesforce Support. Please Select CV App Store Support in Grant Access To.
Answer: You must have My domain enabled to use the CV Twitter feed component. The easiest way to see if you have My Domains enabled is to log into Salesforce and look at the address bar. If you see something like https://yourcompany.my.salesforce.com, then you are all set and can skip to the next step. However, if you see something like https://na31.salesforce.com, you do not currently have My Domain enabled and need to take a few extra steps first. For more details, watch a demo of My Domain or review the My Domain module on Trailhead.
Answer: No login required to access the feed in CV Twitter Feed component. You must have valid twitter handle value in the twitter handle field on your layout.
Answer: Twitter handle you entered is a private profile hence it will not show any twitter feed. We respect the privacy of an individual.
Answer: CV Twitter feed component is designed to work on Accounts, Lead, and Contact objects. You must have the twitter handle field entered and components available on the page to view the twitter feed. Visit User and Setup Guide for configuration steps.

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